Returns Policy

Unfortunately we do not accept returns.

We are more than happy for you to contact us before you place your order to discuss any questions you may have.

If you are unhappy with an item that has been delivered, please Contact Us with your order number and details about the product you have a problem with. We will respond within 48 hours.

Shipping

We can ship to virtually any address in the UK.

All orders will be dispatched within 2-3 working days via a First Class Royal Mail service, or Parcelforce depending on the height and weight of the package. 

Please get in touch if you would like to pay extra for a guaranteed Next Day Royal Mail/Parcelforce service.

Note that there are restrictions on some products, and some products cannot be shipped due to their delicate nature.

Please note that the shipping rates for the items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full gram.

FREE Local Delivery Postcodes

We offer free local delivery to the postcodes below, just click the "Free Local Delivery" option at checkout;

M5, M6, M11, M12, M13, M14, M15, M16, M17, M18, M19, M20, M21, M22, M23, M28, M30, M31, M32, M33, M34, M41, M44, M45, M46 & M50

Please Contact Us if you are local to M41, but do not see your postcode above

Cash on Delivery

If you are local to M41 and would like to pay cash on delivery, just screenshot us your order and Contact Us to arrange delivery